Privacy Policy

Drivebase Cloud ("we", "us", "the Service") lets you deploy and manage your Drivebase instances. This policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to the practices described here.

We collect the following to operate the Service:

• •Account information — your name, email address, and authentication identifiers, handled by our authentication provider when you sign in.
• •Billing information — plan, subscription status, and payment records, processed by our payment provider. We never store full card details on our servers.
• •Instance data — configuration and metadata for the instances you provision, such as names, regions, and status.
• •Operational data — logs, diagnostics, and usage metrics needed to run, secure, and improve the Service.

We use the information to authenticate you, provision and manage your instances, process payments, provide support, secure the Service, and meet our legal obligations. We do not sell your personal information.

To deliver the Service we rely on trusted third-party providers for authentication, payment processing, hosting, and background job execution. These providers process data only on our behalf and under their own privacy and security commitments. Their handling of your information is governed by their respective privacy policies.

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time, subject to records we are required to keep by law.

We use industry-standard measures to protect your data in transit and at rest. No method of transmission or storage is completely secure, but we work to safeguard your information against unauthorized access.

Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us using the details below.

We may update this policy from time to time. Material changes will be reflected by the "last updated" date above, and continued use of the Service constitutes acceptance of the revised policy.

Questions about this policy? Reach us at support@drivebase.io.